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Govt moves toward 100pc paperless services for Smart Bangladesh by 2041

The government has announced plans to make all its services completely paperless. This initiative is part of the broader “Smart Bangladesh by 2041” vision, aiming to leverage frontier technologies to transform governance.

According to an official document recently presented in the Parliament, the government aims to achieve 100 percent paperless, simplified, and personalized services. “All government services will be made 100 percent paperless, simplified, and personalized to enable frontier-technology-driven on-demand services,” the document states, reports UNB.

Key components of this transformation include making all services accessible and interoperable through the Smart Bangladesh Stack, a digital infrastructure framework. Additionally, data-driven, AI-based dashboards will be introduced for all ministries and departments to enhance decision-making processes.

By 2041, the government aims to significantly improve its standing in the UN e-Government Development Index, targeting a rank below 50. It also seeks to increase the tax-GDP ratio to at least 22 percent through technological advancements.

Another critical goal is to ensure universal and quality healthcare for all citizens, reinforcing the government’s commitment to comprehensive social welfare.

One of the strategic goals for Smart Bangladesh is to establish the country as an innovative nation by 2041. To achieve this, the government is nurturing the next generation of freelancers, CMSME entrepreneurs, and startup founders.

The “One Family, One SEED” initiative is a key part of this strategy, aiming to provide Smart Employment and Entrepreneurship Development (SEED)-based facilities to at least one member of every family by 2041. This initiative is designed to cultivate a robust culture of entrepreneurship across the country.

Additionally, the government is running the “Her Power Project: Empowerment of Women with the Help of Technology,” which provides IT training to 25,125 women across 130 upazilas in 44 districts. After completing the five-month training program, each participant receives a one-month mentorship and a laptop.

The government is actively supporting young entrepreneurs through the Innovation Design and Entrepreneurship Academy (IDEA) project, offering training and financial assistance. As part of decentralizing the innovation ecosystem, the Smart Bangladesh Launchpad is being established as a venture studio to foster new business ventures and startups.

To further support startups, the government has established Startup Bangladesh Limited Company, a venture capital firm that invests in startups at both the seed and growth stages and engages in policy formulation at the national level.

Under the Mission Government Brain (G-Brain), several AI-powered initiatives are being developed, including Personalized Learning InvestorGPT, LawGPT, HealthGPT, and ClimateGPT. These initiatives aim to integrate artificial intelligence into various sectors to enhance efficiency and service delivery.

To facilitate the transition to smart governance, several initiatives have been launched. These include the Government Email Policy 2018 and the integration of 18,434 government offices, including 47 ministries/departments and 64 District Commissioners’ offices, into a unified network.

The Bangladesh Computer Council (BCC) has also taken steps to implement e-signature technology without the need for dongles, with 273 officers currently using e-signatures. Additionally, the development of the Digital Municipality Service System (DMSS) is underway, providing e-services in nine municipalities and one city corporation with support from KOICA.

The ‘National Municipal Digital Service’ project aims to expand these services to 329 municipalities, offering 11 e-services. An ERP system with nine modules is being developed to make government offices paperless, with five modules already in use in the ICT and planning departments.

To bridge the gap between the government and the public, the ‘Janatar Sarkar’ citizen interactive web portal has been launched. This portal currently connects 11 ministries/departments, facilitating transparent and interactive communication between citizens and the government.